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FAQ

Questions? Good. Here are straight answers.

Everything you need to know before you switch. Still curious? Talk to our team.

How long does setup take?

Most teams are live the same day. Import your contacts, invite reps, and your browser softphone is ready — no installs, no phone system to provision. A guided setup walks you through numbers, roles, and your first pipeline in under 30 minutes. Full team rollout with campaigns and calling hours dialed in usually lands inside a week.

Can I migrate from my current CRM?

Yes. Bring your contacts, companies, deals, notes, and activity history over with a guided CSV import (template included) — and our team maps your fields so nothing lands in the wrong column. Moving from a bigger platform? We'll help you migrate the data that actually matters and leave the clutter behind. You keep your history; you lose the busywork.

Do I need a separate phone system or telephony account?

No. Calling and texting run on carrier-grade voice infrastructure built right in — you get numbers, the browser dialer, and two-way SMS out of the box. Nothing to wire up, no separate telephony bill to babysit, no second vendor. One login, one invoice, one platform.

Is it compliant and secure?

Compliance is built in, not bolted on. Maxwelo enforces TCPA calling hours by time zone — the check fails closed, so a number is never dialed just because a lookup didn't complete — and handles two-party recording consent automatically. For regulated teams, we offer 42 CFR Part 2-aware controls so healthcare data stays walled off. Multi-tenant isolation, role-based access, encrypted data, and full audit trails come standard.

Am I locked into a contract?

No long-term lock-in. Start free, go month-to-month, and cancel anytime — no penalty, no hostage-taking your data. Prefer an annual plan for a better rate? That's your call, not a requirement. If Maxwelo isn't lifting your connect rates and close rates, you shouldn't be paying for it.

What kind of support do I get?

Real humans who know sales, not a ticket black hole. Every plan includes onboarding help, live chat, and a full knowledge base. Growing teams get a dedicated onboarding specialist to configure numbers, roles, campaigns, and compliance rules with you — so your reps are productive from the first dial, not the second week.

Do reps need special hardware or a phone system?

None. Maxwelo runs entirely in the browser — the softphone, the texting, the pipeline, the dashboards, all on one screen. A laptop and a headset is the whole kit. Reps can dial from home, the office, or the road, and every call, text, and email auto-logs to the contact automatically. No desk phones, no PBX, no IT project.

Stop stitching. Start closing.

Dial, text, email, and close from one screen — with every touch auto-logged and compliance built in. Your team could be making calls this afternoon.

Free trial. No credit card. Live today.