Questions? Good. Here are straight answers.

You can be set up in under 30 minutes. Import your contacts, invite reps, and your browser softphone is ready — no installs, no phone system to provision. A guided setup walks you through numbers, roles, and your first pipeline.

Yes — bring your companies and contacts over with a CSV import, and a HubSpot company export works as-is. You see a preview before anything is written, including every company it will create, and you can untick the ones you don't want. Existing companies are matched by domain, website, name, and phone; a match only fills in blank fields and never overwrites what you already have, and a row that could belong to more than one company is skipped and reported instead of guessed. Re-importing the same file won't create duplicates, and the notes, emails, meetings, and tickets listed in a HubSpot export are added to the company's activity history. It's a file import, not a live sync: export from your old CRM, then import here.

Compliance is built in, not bolted on. Maxwelo enforces TCPA calling hours by time zone and handles two-party recording consent automatically. For regulated teams, we offer 42 CFR Part 2-aware controls so healthcare data stays walled off. Multi-tenant isolation, role-based access, encrypted data, and full audit trails come standard.

No long-term lock-in. Go month-to-month and cancel anytime — no penalty, no hostage-taking your data. Prefer an annual plan for a better rate? That's your call, not a requirement. If Maxwelo isn't lifting your connect rates and close rates, you shouldn't be paying for it.

Real humans who know sales, not a ticket black hole. Every plan includes onboarding help, email and chat support from our own team, and a full knowledge base. Growing teams get a dedicated onboarding specialist to configure numbers, roles, campaigns, and compliance rules with you — so your reps are productive from the first dial, not the second week.

None. Maxwelo runs entirely in the browser — the softphone, the texting, the pipeline, the dashboards, all on one screen. A laptop and a headset is the whole kit. Reps can dial from home, the office, or the road, and every call, text, and email auto-logs to the contact automatically. No desk phones, no PBX, no IT project.

Yes. Prospecting works with your organization's own B2B data-provider account: an admin connects it once in Maxwelo, and everyone with Prospecting access uses that connection. The credits used to reveal contact details — and to page through company search results — are drawn from that provider account. Prospecting is included on every plan.