Analytics & Coaching
See every call. Coach every rep. Close more deals.
Real-time analytics and live coaching in one screen — so you spot what's working, fix what's not, and lift the whole team while the day is still winnable.
Capabilities
Everything included
- Live call monitoring & whisper coaching — Listen in silently, then whisper guidance only your rep can hear — steer the pitch, handle the objection, save the deal without the prospect ever knowing you're there.
- Real-time talk time & connect rates — Watch talk time, connect and answer rates update by the minute. Know instantly who's dialing, who's connecting, and who needs a nudge before the day slips away.
- Best-time-to-call intelligence — Maxwelo learns when each segment actually picks up and tells your team the windows worth dialing — more live conversations from the same number of calls.
- Per-rep leaderboards — Rank the team on the metrics that matter — connects, conversions, revenue — in a live board that sparks healthy competition and surfaces coachable gaps fast.
- Conversion analytics that follow the money — Trace every touch from first dial to closed-won. See which reps, cadences, and call times actually convert — and pour effort where it pays.
- Answer-rate & activity trends — Spot dips before they become slumps. Trendlines on answer rates and activity flag a struggling rep or a dead list while you can still turn it around.
of calls, texts & emails auto-logged and measurable
dashboards — no exports, no overnight refresh
“Whisper coaching: your rep hears you, the prospect never does — steer the call without ever leaving the dashboard.”
FAQ
Questions about analytics and coaching
Maxwelo puts sales analytics and live coaching on one screen. Managers watch talk time, connect rates and answer rates, rank reps on a leaderboard, see which reps and call times convert, and coach a live call with a whisper only the rep can hear. Every plan includes standard and advanced reports, manager dashboards and leaderboards, starting at $29 per user per month billed annually. Dialer analytics come with CRM + Dialer, at $99, and Complete, at $119.
Does Maxwelo have sales analytics?
Yes. Maxwelo, the sales platform, has analytics and live coaching on one screen: talk time, connect and answer rates, per-rep leaderboards, conversion analytics, trends in answer rates and activity, and the best times to call.
Which call numbers can a manager watch?
Talk time, connect rates and answer rates. They update by the minute, so a manager can see who is dialing, who is connecting and who needs a nudge. Dialer analytics come with the CRM + Dialer and Complete plans.
What is whisper coaching?
Whisper coaching lets a manager listen in on a live call and give guidance that only the rep can hear, not the prospect. Maxwelo has it, along with silent listening and joining the call.
Does Maxwelo have a sales leaderboard?
Yes. Per-rep leaderboards rank the team on connects, conversions and revenue. Leaderboards come with every plan.
Does Maxwelo suggest the best time to call?
Yes. Maxwelo learns when each segment, or group of contacts, picks up, and tells your team the windows worth dialing.
Can we see which reps and call times convert?
Yes. Conversion analytics trace every touch from the first dial to the won deal, and show which reps, cadences and call times convert.
Can we spot a rep or a list that is slipping?
Yes. Trendlines on answer rates and activity flag a struggling rep, or a dead list that has stopped answering.
Can we build our own dashboard?
Yes. Rep and manager dashboards can be customized. Rep and manager dashboards come with every plan.
Does Maxwelo report on campaigns and contact growth?
Yes. Campaign performance and contact growth are among Maxwelo's reports.
Which plan includes reports and dashboards?
Every plan, starting with CRM at $29 per user per month billed annually, includes standard reports, advanced reports on the pipeline funnel, stage velocity and won and lost deals, manager dashboards, leaderboards and revenue forecasting. CRM + Dialer, at $99, adds dialer analytics along with the power dialer, call recording and transcription. Enterprise has custom pricing. Monthly billing is available at about 20 percent more.
Prices and plan contents as published at maxwelo.com/pricing on October 14, 2026.
Stop stitching. Start closing.
Dial, text, email, and close from one screen — with every touch auto-logged and compliance built in. Your team could be making calls this afternoon.
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