Power Dialer
Every rep, dialing at full speed — with the whole conversation logged for them.
The Maxwelo Power Dialer lives inside your CRM, so reps talk to more people, skip the busywork, and never lose the context that closes deals. No separate dialer. No copy-paste. Just calls that connect.
Capabilities
Everything included
- Click-to-call from anywhere — Every phone number in Maxwelo is a live call button — contacts, lists, pipeline cards, search results. One click connects through the browser softphone. No dialing, no dropped digits.
- Power-dial campaigns — Point a rep at a list and Maxwelo dials it for them — call after call, hands-free — dropping them into live conversations and skipping the ringing dead air. No dialing digits, no waiting on voicemail beeps.
- One-click voicemail drop — Hit a machine? Drop a pre-recorded voicemail in one click and move to the next call while it leaves itself. Reclaim the 30 seconds you were wasting on every 'leave a message after the tone.'
- Warm & cold transfer — Hand a hot call to an AE with a warm intro, or cold-transfer to the right desk in a click. The call — and its full history — moves with the contact, so nobody starts from scratch.
- Monitor, whisper & barge coaching — Managers listen in silently (monitor), coach the rep without the prospect hearing (whisper), or jump on the line to save the deal (barge). Ramp new reps on real calls, not roleplay.
- Local presence & per-rep caller ID — Show a local area-code number that matches the prospect's region to lift answer rates, and give each rep their own consistent caller ID so callbacks land on the right person.
- Every number, managed in one place — Admins see every phone number in one table — capabilities, who it's assigned to, and status — and configure each in place: friendly name, assigned rep, region and campaign, daily call cap, pause, and spam flag.
- Default caller ID and voice/SMS per number — Make any number the account's default caller ID in one click, and switch voice or SMS on or off per number. A channel the number doesn't support stays locked off, so nobody enables something that can't work.
- Release numbers safely — Releasing a number is refused while it's still in use — as the default caller ID, on a live call, in SMS conversations, or as the inbound fallback — and every reason is listed at once, so nothing breaks silently.
- Recording + transcription — Every call is recorded and transcribed automatically, then attached to the contact timeline. Search what was said, review objections, QA at scale, and keep an audit trail without touching a note.
- Scripts & dispositions — On-screen scripts keep reps sharp; one-click dispositions log the outcome and fire the next step — task, sequence, or follow-up — the instant the call ends. Clean pipeline, zero manual logging.
- Smart inbound routing — Callbacks and inbound calls route to the right rep or team, pop the full contact record before they say hello, and log automatically. Inbound and outbound live on one screen.
- Built-in compliance guardrails — TCPA calling-hour limits and two-party consent controls run automatically — with 42 CFR Part 2-aware handling for healthcare teams.
From any phone number in Maxwelo to a live call — no dialing, no plugin
Logged automatically, and recorded and transcribed where consent allows
“Click a number, you're connected — then the call logs itself: recording, transcript, disposition.”
FAQ
Questions about the power dialer
Maxwelo's power dialer is built into the CRM and runs in the browser. Point a rep at a list and it dials call after call, records and transcribes the conversations, and logs each call to the contact. It comes with the CRM + Dialer plan, at $99 per user per month billed annually, and with Complete, at $119.
What is the Maxwelo power dialer?
A dialer built into Maxwelo, the sales platform. Point a rep at a list and Maxwelo dials it for them, call after call. It lives inside your CRM, so there is no separate dialer.
Does the dialer work without a desk phone?
Yes. The dialer runs entirely in the browser. A laptop and a headset is the whole kit: no desk phones, no installs and no phone system to set up. Reps can dial from home, the office or the road.
Does the dialer log calls into the CRM automatically?
Yes. Calls are recorded and transcribed automatically and attached to the contact's timeline, where you can search what was said. When a call ends, the rep picks the outcome in one click, and Maxwelo logs it and starts the next step: a task, a sequence or a follow-up.
What happens when a call reaches voicemail?
The rep drops a pre-recorded voicemail in one click and moves to the next call while the message leaves itself.
Can reps call straight from a list or a deal?
Yes. Every phone number in Maxwelo is a call button: on contacts, lists, pipeline cards and search results. One click connects the call through the browser.
Can managers listen to live calls and coach reps?
Yes. A manager can listen in silently, coach the rep without the prospect hearing, or join the call. Maxwelo also has coaching notes and call-quality scoring.
Can we call from a local number, with a caller ID for each rep?
Yes. Maxwelo can show a local area-code number that matches the prospect's region. Each rep can have their own consistent caller ID, so callbacks reach the right person.
What happens when a prospect calls back?
Callbacks and inbound calls route to the right rep or team. The full contact record opens before the rep says hello, and the call is logged automatically.
Can a rep hand a live call to a colleague?
Yes, with a warm introduction or a cold transfer to the right desk. The call and its full history move with the contact, so nobody starts from scratch.
Does the dialer keep calls inside calling hours?
Yes. Maxwelo's TCPA calling-hours guardrails enforce calling hours by the contact's time zone, and two-party recording consent controls run automatically.
Does the dialer work with texting and email?
Yes. The power dialer, two-way texting, email and your pipeline are on one screen, and every call, text and email is logged to the contact.
What does the power dialer cost?
The power dialer comes with CRM + Dialer, at $99 per user per month billed annually, and with Complete, at $119, which adds email marketing. Both include call recording and transcription, call scripts, voicemail drop and two-way texting, with 750 calling minutes, 300 transcription minutes, 500 text messages and a local phone number per user each month. Extra minutes come in monthly packs, from $15 for 250 calling minutes. Monthly billing is available at about 20 percent more. Enterprise pricing is custom.
Prices and plan contents as published at maxwelo.com/pricing on October 2, 2026.
Stop stitching. Start closing.
Dial, text, email, and close from one screen — with every touch auto-logged and compliance built in. Your team could be making calls this afternoon.
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