Compliance & Security
Compliance built in. Not bolted on.
Every call, text, and email you send from Maxwelo is already inside the guardrails — TCPA calling hours, consent announcements, and PHI-free marketing enforced by the platform, not by your reps remembering the rules.
Compliance
Active · enforced by the platform
- TCPA calling hours enforced (local time zone)
- Two-party consent announced automatically
- Recording announcements by state
- Healthcare / 42 CFR Part 2 — PHI kept out of marketing
Capabilities
Everything included
- TCPA calling hours, enforced automatically — Every number is dialed inside the contact's local legal window. Off-hours calls are blocked before they connect — no manual time-zone math, no accidental 7 a.m. wake-up calls.
- SMS opt-outs handled for you — STOP, UNSUBSCRIBE, CANCEL and the other standard keywords are recognised on every inbound message and honoured automatically — the contact is suppressed from that moment on, with no rep action required and nothing to remember.
- Two-party recording consent, spoken for you — Maxwelo keeps an all-party/two-party consent state list and plays the recording announcement automatically. Full coverage, zero reliance on a rep remembering the script.
- Healthcare / 42 CFR Part 2-aware, PHI-free marketing — For regulated tenants, protected health information is structurally kept out of Marketing Contacts and campaigns. Run outreach without ever surfacing PHI where it doesn't belong.
- Role-based access: admin, manager, rep — People see and do exactly what their role allows — no more. Sensitive records, recordings, and settings stay locked to the right hands.
- Immutable audit trails — Every call, text, email, and record change is time-stamped and logged. Reconstruct any interaction in seconds when compliance, legal, or a customer asks.
- Multi-tenant isolation + encryption — Each tenant's data is walled off by company on every query, encrypted in transit and at rest. Your data is yours — provably separate, provably protected.
100%
Of calls checked against calling hours before dialing
0
PHI fields surfaced in marketing for Part 2 tenants
24/7
Audit trail — every touch logged, nothing lost
“Built-in, not bolted on.”
Stop stitching. Start closing.
Dial, text, email, and close from one screen — with every touch auto-logged and compliance built in. Your team could be making calls this afternoon.
Free trial. No credit card. Live today.