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The platform

Every feature your sales team needs

Dialer, texting, email, pipeline, prospecting, live chat, analytics, lead capture, and compliance — built to work as one, so every touch auto-logs to the contact and nothing slips.

CRM Core

  • Contacts & companies with tags and custom fields
  • Custom Account Details fields — text, date & dropdown
  • Custom fields as list columns
  • Documents on companies, contacts & deals
  • Blueprints — reusable file & link collections
  • Marketing Contacts — a separate marketing audience
  • Lists & segments
  • Saved views & advanced filters
  • Global search across every record
  • CSV import / export — HubSpot company exports accepted
  • Import preview — matches fill blanks, never overwrite
  • Bulk actions — tag, assign, status, delete
  • Activity timeline — calls, emails, notes auto-logged
  • Tasks & reminders

Pipeline & Deals

  • Visual drag-and-drop Kanban pipelines
  • Multiple pipelines & custom stages
  • Deal management — won / lost / reopen
  • Deal pricing lines — labelled components & discounts, total calculated
  • Weighted revenue forecasting
  • Every call, text & email attaches to the deal
Learn more about Pipeline & Deals

Power Dialer & Voice

  • Browser power dialer & call queues
  • Click-to-call from anywhere
  • Call recording & transcription
  • One-click voicemail drop
  • Call scripts & dispositions
  • Local presence & per-rep caller ID
  • Phone-number management — assign, default caller ID, safe release
  • Smart inbound call routing
  • Warm & blind transfer
  • Live monitoring — listen, whisper, barge
  • Coaching notes & call-quality scoring
  • Dialer analytics & best-time-to-call
Learn more about Power Dialer & Voice

Two-way SMS

  • Real-time two-way SMS inbox
  • SMS templates
  • Automatic STOP / opt-out compliance
  • Bulk & campaign texting
  • Live message push
Learn more about Two-way SMS

Email & Campaigns

  • Two-way Gmail & Outlook sync
  • Custom SMTP (any provider)
  • Open & click tracking
  • Drip sequences that auto-pause on reply
  • Bulk marketing campaigns
  • Reusable email templates
  • Unsubscribe & suppression management
Learn more about Email & Campaigns

Prospecting

  • Connect your own B2B data-provider account
  • People & company search with filters
  • Save results as Generated Leads
  • Reveal email addresses with credits
  • Import with a preview — matches fill blanks only
  • Per-request cap, daily limit & credit ledger
  • Imported Leads history
Learn more about Prospecting

Live Chat

  • One-line website chat widget
  • Your name, colour & greeting
  • Shared inbox — Waiting / Mine / Active / Closed
  • Real-time updates & notifications for your team
  • First reply claims the chat
  • Visitors matched to contacts automatically
Learn more about Live Chat

Reporting & Analytics

  • Rep & manager dashboards (customizable)
  • Pipeline funnel & conversion
  • Stage velocity
  • Rep performance & SDR leaderboard
  • Won / lost analysis
  • Contact growth
  • Campaign performance
  • Dialer analytics
Learn more about Reporting & Analytics

Lead Capture & Integrations

  • Web forms & hosted lead-capture pages
  • Gmail & Outlook integrations
  • Outbound webhooks
  • REST API & API keys
  • Twilio-powered telephony

Admin, Security & Compliance

  • Role-based access — admin / manager / rep / marketing
  • Territories & record visibility
  • Team management & invites
  • Immutable audit log
  • Multi-tenant isolation & encryption at rest
  • TCPA calling-hours guardrails
  • Two-party recording consent
  • Notifications center
  • Billing & subscription management
Learn more about Admin, Security & Compliance

Healthcare (add-on)

  • HIPAA Business Associate Agreement (BAA)
  • 42 CFR Part 2-aware PHI redaction
  • Patient consent management
  • Verification of Benefits (VOB)
  • PHI-free marketing contacts
  • PHI access logging & idle auto-logoff

FAQ

Questions about features and plans

Which plan includes the power dialer?

CRM + Dialer, at $99 per user per month billed annually, or Complete, at $119. Both add the built-in power dialer with call recording, call scripts, voicemail drop and call transcription, with 750 calling minutes and 300 transcription minutes per user each month. Monthly billing costs about 20 percent more.

Do we need a separate phone system?

No. Calling runs on telephony built into Maxwelo, in the browser. Nothing to install: reps need a laptop and a headset.

Are calls, texts and emails logged automatically?

Yes. Every call, text and email is logged to the contact's activity timeline and attaches to the deal. Nobody types up the day.

Which plan includes two-way texting?

CRM + Dialer and Complete, with 500 text messages per user each month. You get a real-time inbox, templates, automatic STOP and opt-out handling, and bulk and campaign texting.

Does Maxwelo sync with Gmail and Outlook?

Yes, on every plan, starting with CRM at $29 per user per month billed annually, with custom SMTP and open and click tracking.

How many users can each plan have?

Up to 100 on every plan. Enterprise has no user limit, with custom pricing.

Can we bring our data from the tool we use now?

Yes. Maxwelo has CSV import and export with guided migration.

What do sales managers get?

Customizable dashboards, the pipeline funnel and conversion, stage velocity, rep performance and leaderboards, won and lost analysis, campaign performance and dialer analytics. On calls, managers can monitor live and leave coaching notes and call-quality scores. Revenue forecasting and manager dashboards come with every plan; dialer analytics come with the plans that include the dialer.

What security and compliance controls are there?

Encryption, role-based access, calling-hours (TCPA) guardrails and recording-consent controls. Audit logs and advanced role-based permissions come with Enterprise.

We handle patient information. Is there an option for that?

Yes: the healthcare add-on, from $25 per user per month. It includes a HIPAA Business Associate Agreement, 42 CFR Part 2-aware PHI redaction, patient consent management, verification of benefits, PHI-free marketing contacts and PHI access logging. What it covers depends on the services you use and your agreement with Maxwelo, so don't send health information by call, text or other features until Maxwelo confirms that service is set up for it. Maxwelo itself is for any team that sells; the add-on is for teams that also handle health information.

Prices and plan contents as published at maxwelo.com/pricing on September 22, 2026.

Stop stitching. Start closing.

Dial, text, email, and close from one screen — with every touch auto-logged and compliance built in. Your team could be making calls this afternoon.

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